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Return Policy

We sincerely want you to be happy with your purchase.
In the event that an item needs to be returned, please contact Customer Service within 7 days of receipt of your package to discuss the nature of the return and to obtain a return authorization. There is a 15% restocking fee on all authorized returns. The refund will be on purchase price of product only.
Any sterile items must be unopened and have non-tampered packaging (for safety and hygienic reasons, medicinals, CPR masks/respirators and replacement valves/filters are non-returnable).

Please note, PPE Items are not returnable:

Non-Contact Infrared Thermometers
Disposable Thermometers
Disposable Masks
Disposable Gowns
PPE Kits
Spill Kits

It is the customer's responsibility to ensure safe return of any product to First Aid Products Online, in the same condition that it was received.
If you have a question about your order please contact Customer Service and we will be glad to assist you.
Thank You and Have a Safe Day!
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